Antifragile

John A. Goodman, a renowned consultant in the field of customer satisfaction, presents best practices for placing the customer at

Philip Fisher began his career as a financial analyst in 1928 and is recognized as one of the pioneers of

Nassim Nicholas Taleb a writer, former trader, statistician, and philosopher of the sciences of chance, teaches us how to overcome

Success in one’s core business is crucial today, but it is no longer sufficient. To establish strong differentiation, customer experience